Policy and Information
THE SEND SHARING SERVICE IS TEMPORARILY UNAVAILABLE UNTIL 4th May 2026.
Lending Policy & Information
Welcome to our Sharing Service.
Swindon Families Voice wants every family, regardless of disability, to have access to play and learning opportunities. We recognise that additional needs can sometimes bring additional financial and needs based challenges for our families and we wanted to do something about this. If you are a family in the Swindon area, you can use our online catalogue to loan specialist play and SEND equipment. For more information about our upcoming events please use the link below;
https://www.facebook.com/SwindonSENDfamiliesvoice/
Currently ALL items are collected and delivered at the Stay and Play which is held every Thursday 10-12pm at The Meadow, Leigh Road, Swindon, SN2 5DE.
Policy Information:
The Lending Library will allow you to loan 2 items per child at a time. You can reserve a 3rd item, but this must be for a different date. This allows for more families to access the library.
Each item can be loaned for 28 days at a time (some items may be different or subject to change such as Specialist Pushchairs)
At the end of your loan, you will be sent an electronic feedback form. This feedback supports us with grant applications, monitoring the service need and reviewing equipment. To enable us to continue this service, please complete your survey.
Loaning Our Equipment:
To borrow items, please register on our website. Membership costs £3 per family per year to help us maintain and grow the Lending Library. If you receive Universal Credit, JSA, ESA or Income Support and are struggling financially, we can waive the fee, just get in touch.
Equipment can be borrowed free of charge for 28 days. You may borrow two items per child and reserve one item at a time. High‑value items (e.g., laptops, tablets, specialist pushchairs) may require a refundable deposit and additional terms, which we’ll share when you reserve them.
Instructions will be emailed or available through the online catalogue. Please return items with all original packaging. Most items come in a SEND Sharing Service bag, which must also be returned.
Batteries and Cleaning:
Batteries are included where needed, but they may not last the full loan period. If they run out, you’ll need to replace them to continue using the item.
All items are checked and cleaned before each loan. If anything arrives damaged or faulty, please contact us so we can try to arrange a replacement. This checking process means there may be a short delay between reserving and collecting items.
Swindon SEND Families Voice may remove items from the catalogue if they are lost, stolen, or damaged while on loan.
Collection/Drop off :
Currently ALL items are collected and delivered at the Stay and Play which is held every Thursday 10-12pm at The Meadow, Leigh Road, Swindon, SN2 5DE.
You must place your reservation first – clicking on the option to collect the item.
All of this information is subject to change so please do keep an eye out for emails and social media posts detailing any potential changes to the running and organisation of the SEND Sharing Service.